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Knowledge base
VI App
General
6
What is VI App?
What are the key features in VI App?
How do I create VI App account?
Is there free trial for VI App?
Is VI App's market data in real time?
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VI App Features Highlights
2
What is Portfolio? How do I set it up?
What is VI Score?
iFAST x VI App
3
How to link my iFAST Account with VI App (As of 19 Jan 2022)
Opening an iFAST Account thru VI App (As of 19 Jan 2022)
The Process of iFAST Account Opening Thru VI APP (As of 19 Jan 2022)
Subscriptions and Payments
11
What are the subscription plans available?
How do I renew/stop my VI App Subscription?
I received an email saying payment unsuccessful for my upcoming subscription. What should I do now?
Are there other payments methods to subscribe apart from credit/debit card?
I Have A Promo Code, Where Do I Apply It?
View all 11
Technical Support
6
How to download VI App?
How do I uninstall VI App?
I cannot find or download VI App in the App Store / Google Play Store
Is VI App compatible with iPads and Android tablets?
How To Get Updated About A Particular StockTicker in Social Bubble?
View all 6
Account Settings
4
Can I change my login email?
How to reset my password?
Can I add a new or change my credit/debit card details?
Can I change my billing address for VI App?
About VI Coin
5
What is VI Coin?
How do I get VI Coin?
What are the rewards available and how do I redeem?
Is there an expiry date for VI Coin?
Can I transfer my VI Coin to others?
VI App Subscription and Terms Revision (w.e.f 7 July 2022)
7
What is the latest price plan for VI App subscription?
I’m an existing subscriber, would this new price plan affect me?
I am currently on trial. My subscription will only start on or after 7th July 2022. How will my subscription plan look like?
I’ve subscribed to VI App via Apple App Store and Google Play Store. Will my subscription be affected?
Will this repricing affect my VI Coin value?
View all 7
VI App & VI College App (w.e.f 5 Dec 2022)
5
Why are you launching / migrating the community bubbles into the VI College App? / Why are you splitting your features between the VI App and VI College App?
What are the differences between VI App and VI College App
Any changes to the existing offer?
How would my existing access and subscription be affected?
What would happen to my bubble profile and posts made on VI App?
VI College
Learning with VI
2
What is VI College?
What are the programs/courses available?
VI X Tiger Brokers
1
How can I contact Tiger Brokers for support?
VI College Graduate Support
2
Can I re-attend the programs I've attended before?
How to setup and fund my TD Ameritrade?
Brokerage Related
1
Which brokerage to use when buying/selling local and overseas stocks?
About VI Summit (English)
11
What will I get after purchasing tickets?
Upcoming! VI Summit 2023
Who are the speakers for VI Summit 2023?
I am interested! How can I join VI Summit 2023?
When and Where will VI Summit 2023 be?
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About VI Summit (Chinese)
0
About METAVI Summit
1
Upcoming! METAVI Summit 2023
About Investopia Virtual 2021
0
About Social Bubble
3
How Can I Join A Group/Community on Social Bubble?
How Can I See Posts from VI College Trainers/Coaches?
I Have An Investing Question. Can I Post It In Social Bubble For Support?
About VI Buddy
0
Invest For Good
0
About VI Coaching and VI Coaching Bubble
7
How do I access the free case studies that are shared monthly?
How do I sign up/access the weekly VI Coaching?
Is the weekly VI Coaching / VI Coaching 中文 recorded? How do I access the recording?
How do I sign up/access the weekly VI Coaching 中文?
How/Where to upgrade from VI Coaching Lite to VI Coaching Pro?
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NFT Support Related
3
How to view your airdropped NFT in Opensea.io?
How to import your NFT to Metamask (Mobile)?
How to add Polygon Mainnet onto Metamask (Mobile)?
VI App & VI College App (w.e.f 5 Dec 2022)
8
Why are you launching / migrating the community bubbles into the VI College App? / Why are you splitting your features between the VI App and VI College App?
What are the differences between VI App and VI College App
How would my existing access and subscription be affected?
Any changes to the existing offer?
How do I access VI College App?
View all 8
Help Desk Software
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