VI Support

General 5

• What is VI App?
• What are the key features in VI App?
• Is there free trial for VI App?
• Is VI App's market data in real time?
• Where can I learn to use VI App?

VI App Features Highlights 5

• What is VI Analysis?
• What is VI Risk Rating?
• What is VI Star Chart?
• What is VI Line?
• What is VI Social Bubble?

Subscriptions and Payments 5

• What are the subscription plans available?
• How do I renew/stop my VI App Subscription?
• I've reached my exchange limit, how can I add more exchange to my account?
• I received an email saying something went wrong and my card could not be charged for my upcoming subscription. What should I do now?
• Are there other payments methods to subscribe apart from credit/debit card?

Technical Support 5

• How to download VI App?
• I cannot find or download VI App in the App Store / Google Play Store
• Is VI App compatible with iPads and Android tablets?
• Why don't I see the "Subscription" tab on VI App for iOS?
• Can I trade stocks with VI App?

Account Settings 5

• Can I change my username in VI App?
• Can I change my login email?
• How to reset my password?
• Can I change my stock exchange selection?
• Can I add a new or change my credit/debit card details?

About VI Coin 5

• What is VI Coin?
• How do I get VI Coin?
• What are the rewards available and how do I redeem?
• Is there expiry date for VI Coin?
• Can I transfer my VI Coin to others?

About VI App Social Bubble 4

• How Can I Join A Group/Community on Social Bubble?
• How Can I See Posts from VI College Trainers/Coaches?
• I Have An Investing Question. Can I Post It In Social Bubble For Support?
• How To Get Updated About A Particular StockTicker in Social Bubble?

Brokerage Related 1

• Which brokerage to use when buying/selling local and overseas stocks?

Learning with VI 2

• What is VI College?
• What are the programs/courses available?

VI College Graduate Support 7

• Can I re-attend the programs I've attended before?
• How to access VI College Resources?
• How do I sign up/access the weekly VI Coaching?
• How do I sign up/access the weekly VI Coaching 中文?
• How do I access the free case studies that are shared monthly?

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About VI Summit 2021 14

• What will I get after purchasing tickets?
• How will my other attendee (+1) receive the communication?
• How can I receive my VI Summit 2021 tickets that i have gotten via VI App launch Party (Jan2020) & VI App Renewal?
• I bought a ticket. How can I upgrade to the USD 150 (all access pass x2)?
• I am interested! How can I join VI Summit 2021?

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