VI Support

General 6

• What is VI App?
• What are the key features in VI App?
• How do I create VI App account?
• Is there free trial for VI App?
• Is VI App's market data in real time?

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VI App Features Highlights 7

• What is VI Analysis?
• What is VI Risk Rating?
• What is VI Star Chart?
• What is VI Line?
• What is VI Social Bubble?

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Subscriptions and Payments 12

• What are the subscription plans available?
• How do I renew/stop my VI App Subscription?
• I've reached my exchange limit, how can I add more exchange to my account?
• I received an email saying payment unsuccessful for my upcoming subscription. What should I do now?
• Are there other payments methods to subscribe apart from credit/debit card?

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Technical Support 5

• How to download VI App?
• How do I uninstall VI App?
• I cannot find or download VI App in the App Store / Google Play Store
• Is VI App compatible with iPads and Android tablets?
• Can I trade stocks with VI App?

Account Settings 6

• Can I change my username in VI App?
• Can I change my login email?
• How to reset my password?
• Can I change my stock exchange selection?
• Can I add a new or change my credit/debit card details?

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About VI Coin 5

• What is VI Coin?
• How do I get VI Coin?
• What are the rewards available and how do I redeem?
• Is there an expiry date for VI Coin?
• Can I transfer my VI Coin to others?

About VI App Social Bubble 4

• How Can I Join A Group/Community on Social Bubble?
• How Can I See Posts from VI College Trainers/Coaches?
• I Have An Investing Question. Can I Post It In Social Bubble For Support?
• How To Get Updated About A Particular StockTicker in Social Bubble?

VI App Subscription and Terms Revision (w.e.f 7 July 2022) 7

• What is the latest price plan for VI App subscription?
• I’m an existing subscriber, would this new price plan affect me?
• I am currently on trial. My subscription will only start on or after 7th July 2022. How will my subscription plan look like?
• I’ve subscribed to VI App via Apple App Store and Google Play Store. Will my subscription be affected?
• Will this repricing affect my VI Coin value?

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Brokerage Related 1

• Which brokerage to use when buying/selling local and overseas stocks?

VI X Tiger Brokers 1

• How can I contact Tiger Brokers for support?

IFast x VI App 3

• How to link my iFast Account with VI App (As of 19 Jan 2022)
• Opening an iFast Account thru VI App (As of 19 Jan 2022)
• The Process of iFast Account Opening Thru VI APP (As of 19 Jan 2022)

Learning with VI 2

• What is VI College?
• What are the programs/courses available?

VI College Graduate Support 2

• Can I re-attend the programs I've attended before?
• How to setup and fund my TD Ameritrade?

About VI Summit (English) 1

• Upcoming! VI Summit 2023

About VI Summit (Chinese) 0

About METAVI Summit 1

• Upcoming! METAVI Summit 2023

About Investopia Virtual 2021 0

About VI Buddy 6

• What is VI Buddy?
• How do I use the VI Buddy sharing system?
• Referral Fees for VI Bootcamp Full Edition (VIB FE) & Infinite Wealth (IW) graduates.
• Will the VI Challenge (investing program) be suitable for my friend?
• Is the VI Challenge really just US$1?

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Invest For Good 0

About VI Coaching and VI Coaching Bubble 8

• How do I access the free case studies that are shared monthly?
• How do I sign up/access the weekly VI Coaching?
• Is the weekly VI Coaching / VI Coaching 中文 recorded? How do I access the recording?
• How do I sign up/access the weekly VI Coaching 中文?
• How/Where to upgrade from VI Coaching Lite to VI Coaching Pro?

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NFT Support Related 3

• How to view your airdropped NFT in Opensea.io?
• How to import your NFT to Metamask (Mobile)?
• How to add Polygon Mainnet onto Metamask (Mobile)?