VI Support

General 5

• What is VI App?
• What are the key features in VI App?
• Is there free trial for VI App?
• Is VI App's market data in real time?
• Where can I learn to use VI App?

VI App Features Highlights 5

• What is VI Analysis?
• What is VI Risk Rating?
• What is VI Star Chart?
• What is VI Line?
• What is VI Social Bubble?

Subscriptions and Payments 5

• What are the subscription plans available?
• How do I renew my VI App Subscription?
• I've reached my exchange limit, how can I add more exchange to my account?
• I received an email saying something went wrong and my card could not be charged for my upcoming subscription. What should I do now?
• Are there other payments methods to subscribe apart from credit/debit card?

Technical Support 5

• How to download VI App?
• I cannot find or download VI App in the App Store / Google Play Store
• Is VI App compatible with iPads and Android tablets?
• Why don't I see the "Subscription" tab on VI App for iOS?
• Can I trade stocks with VI App?

Account Settings 5

• Can I change my username in VI App?
• Can I change my login email?
• How to reset my password?
• Can I change my stock exchange selection?
• Can I add a new or change my credit/debit card details?

About VI Coin 5

• What is VI Coin?
• How do I get VI Coin?
• What are the rewards available and how do I redeem?
• Is there expiry date for VI Coin?
• Can I transfer my VI Coin to others?