Why didn't I get my free 7-day VI App trial after subscribing via Apple In-App Purchase?
Created by: Yen Hung | VI Support
Modified on: Fri, 30 Jul, 2021 at 10:22 AM
Unfortunately, we're not able to offer the free 7-day trial to those who would like to subscribe via Apple In-App Purchase for now
Therefore, we encourage you to subscribe to VI App via the web browser i.e. http://www.vi.app instead, as it would allow you to access the free 7-day trial.
Need additional help? Submit a New Support Ticket and our team will get back to you via email.
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