To stop renewing your current subscription (on www.vi.app, this is known as "Turn Off Auto Renewal"):


Step 1: In your VI App iOS app, go to "Subscription"

Step 2: Select "Manage Subscription in iOS"

Step 3: Select "Cancel subscription" 



If you wish, to stop subscription immediately and request for a refund, you may contact Apple Customer Support at https://support.apple.com/en-sg/HT204084


Need additional help? Submit a New Support Ticket and our team will get back to you via email.