To stop renewing your current subscription (on, this is known as "Turn Off Auto Renewal"):

If you are using a gmail account:

If you wish to stop subscription immediately and request for a refund, you may head to  

If you're not using a gmail account:

1. Go to

2. Under 'Choose Best Description of Issue', choose 'Others', and select Google Play Apps

3. Skip 'Resources'

4. At transaction ID, go to and look for the order you want to return.

5. After you've described your issue, they'll arrange for a representative to talk to you.

Need additional help? Submit a New Support Ticket and our team will get back to you via email.