Technical Support

Technical help for your VI App

How to download VI App?
You may search for “VI App” in the App Store/Google Play Store, or simply click on the icons below.  Special note: Only mobile phones running on Android...
Tue, 11 Aug, 2020 at 3:17 PM
How do I uninstall VI App?
To uninstall VI App, please follow the platform un-installation procedure for your Mobile application platforms. Need additional help? Submit a New Su...
Thu, 14 Jan, 2021 at 8:28 PM
I cannot find or download VI App in the App Store / Google Play Store
If your search for “VI App” in the App Store/Google Play Store did not produce any results/ the download button is greyed out, it is highly likely that your...
Fri, 31 Jul, 2020 at 5:03 PM
Is VI App compatible with iPads and Android tablets?
Currently, VI App does not have a compatible native app for iPads and Android tablets. For the best experience, kindly use Google Chrome / Safari on you...
Fri, 31 Jul, 2020 at 5:05 PM
Why don't I see the "Subscription" tab on VI App for iOS?
For iOS VI app users, you may realize that you're not able to perform any subscription-related activities e.g. Upgrade Plan or Subscribe in the iOS ver...
Sat, 15 Aug, 2020 at 12:37 PM
Can I trade stocks with VI App?
VI App currently does not have a function that supports buying and selling of stocks. Hence, kindly approach your brokerage firms to do so. Need additio...
Fri, 31 Jul, 2020 at 5:04 PM
How do I link my Zoom Account in VI App?
*COMING SOON To use the Zoom Meeting/Webinar Features in VI App, you must first link your Zoom Account to your VI App Account. To Link your Zoom acc...
Mon, 22 Feb, 2021 at 12:41 PM
How do I unlink my Zoom Account in VI App?
*COMING SOON If you wish to unlink your Zoom Account from VI App, you can do so by following the steps below Step 1: Log in to www.vi.app/login via ...
Mon, 22 Feb, 2021 at 12:41 PM
How do I create Zoom Meetings/Webinars in VI App?
*COMING SOON To be able to create Zoom Meetings and Webinars, you need to  (1) an Administrator of a Social Bubble and  (2) link your Zoom Account to ...
Mon, 22 Feb, 2021 at 12:42 PM