Technical Support

Technical help for your VI App

How to download VI App?
You may search for “VI App” in the App Store/Google Play Store, or simply click on the icons below.  Special note: Only mobile phones running on Android...
Tue, 11 Aug, 2020 at 3:17 PM
How do I uninstall VI App?
To uninstall VI App, please follow the platform un-installation procedure for your Mobile application platforms. Need additional help? Submit a New Su...
Thu, 14 Jan, 2021 at 8:28 PM
I cannot find or download VI App in the App Store / Google Play Store
If your search for “VI App” in the App Store/Google Play Store did not produce any results/ the download button is greyed out, it is highly likely that your...
Fri, 31 Jul, 2020 at 5:03 PM
Is VI App compatible with iPads and Android tablets?
Currently, VI App does not have a compatible native app for iPads and Android tablets. For the best experience, kindly use Google Chrome / Safari on you...
Fri, 31 Jul, 2020 at 5:05 PM
Why don't I see the "Subscription" tab on VI App for iOS?
For iOS VI app users, you may realize that you're not able to perform any subscription-related activities e.g. Upgrade Plan or Subscribe in the iOS ver...
Sat, 15 Aug, 2020 at 12:37 PM
Can I trade stocks with VI App?
VI App currently does not have a function that supports buying and selling of stocks. Hence, kindly approach your brokerage firms to do so. Need additio...
Fri, 31 Jul, 2020 at 5:04 PM
How do I link my Zoom Account in VI App?
To use the Zoom Meeting/Webinar Features in VI App, you must first link your Zoom Account to your VI App Account. To Link your Zoom account to your VI A...
Thu, 14 Jan, 2021 at 8:35 PM
How do I unlink my Zoom Account in VI App?
If you wish to unlink your Zoom Account from VI App, you can do so by following the steps below Step 1: Log in to www.vi.app/login via browsers Google C...
Thu, 14 Jan, 2021 at 8:37 PM
How do I create Zoom Meetings/Webinars in VI App?
To be able to create Zoom Meetings and Webinars, you need to  (1) an Administrator of a Social Bubble and  (2) link your Zoom Account to your VI App Accou...
Thu, 14 Jan, 2021 at 8:54 PM