Account Settings

Setting related

Can I change my username in VI App?
Yes. You may submit your request to via the "New Support Ticket" on this VI Support Page. The relevant team will review your request and respo...
Fri, 31 Jul, 2020 at 5:06 PM
Can I change my login email?
Yes. You may submit your request to us via the "New Support Ticket" on this VI Support page. The relevant team will review your request and re...
Fri, 31 Jul, 2020 at 5:06 PM
How to reset my password?
Forgot your password? Or want to change your password?  You may click on “Forgot Password” on the login page and you will be prompted to enter your logi...
Fri, 31 Jul, 2020 at 5:07 PM
Can I add a new or change my credit/debit card details?
Yes, you may do so. How to add or change your credit/debit card details: Step 1: Log in to www.vi.app/login via browsers Google Chrome / Safari with yo...
Sat, 11 Jun, 2022 at 10:49 AM
Can I change my billing address for VI App?
Yes, you can. Here's how: Step 1: Log in to www.vi.app/login via browsers Google Chrome / Safari with your login credentials  Step 2: Go to “My P...
Thu, 28 Oct, 2021 at 4:50 PM